Refund policy
🔁 1HP Refund Policy
We’ve got your back — even when your ping spikes.
At 1HP, each item is made to order just for you. Because of this, we do not offer returns or exchanges for buyer’s remorse, wrong size selection, or accidental orders.
❗But if your item arrives damaged, misprinted, or defective:
Please contact us within 7 days of delivery with:
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A clear photo of the issue
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Your order number
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A brief description of the problem
📧 Email: 1hpwear@gmail.com
We'll work with our print partner to replace or refund the item ASAP.
🚫 No Refunds for:
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Incorrect sizing (check the size guide before ordering)
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Color or design preferences
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Delivery delays caused by shipping carriers
✅ Pro Tip:
Always double-check your order details before hitting “Confirm.” We’re a tiny brand with big heart — and 1HP left — so every order counts.